FAQ

Frequently Asked Questions

Question: Do I need to get my doctor to refer me to hospice care or can I call on my own?

Answer: You are welcome to call Treasure Health at any time to learn more about how we can help with your care plan. Our staff can explain our services and help you decide if hospice care is the best option for you at this time. We will work with your doctor so that your transition to hospice is a smooth one and all the information that the doctor needs us to have is known to the hospice staff.

Question: What if I am in hospice care and I get better?

Answer: Patients can start to feel better under hospice care because their pain and stress are both relieved. If you start to feel well enough to leave hospice care, we coordinate with your doctor. You can still receive palliative care services from Treasure Health.

Question: Is there a time limit for how long I can be in hospice care?

Answer: There is no time limit. You may use hospice care for days, weeks or months — the deciding factor on how long you need hospice care depends on you, not on the calendar.

Question: Can you tell me in simple words what “palliative care” is?

Answer: Very simply, palliative care is comfort care. You may have pain because of a serious or chronic illness. You know that you will feel better without the pain while you continue to get medical treatment for your illness. Our staff of pain-management specialists helps with the medical side of your care, and we also help you with emotional and spiritual needs at this time in your life.

Question: Can I continue to receive curative treatments and medical tests if I use your palliative care services?

Answer: Yes. In fact, palliative care is comfort care, provided by pain management specialists, designed to help you feel better while you are fighting your disease or chronic illness. The decision about how much care and how many tests rests with you and your doctor.

Question:  Where do I receive hospice care?

Answer:  Most of our patients receive care wherever they call home, including assisted and senior living facilities.

Question: What if things get to the point where I can’t stay at home to receive care?

Answer: The social workers at Treasure Health work with you and your family throughout your care to assist you in finding the best arrangements. If your treatment demands it at a point in your care, we welcome you to one of our three hospice houses for round-the-clock end-of-life treatment.

Question: How do I pay for hospice care?

Answer: Hospice care is covered by most insurance, Medicare and Medicaid. As a not-for-profit hospice, we care for anyone who wants and needs our services, regardless of ability to pay.

Question: If my husband wasn’t in hospice care when he died, can I still go to counseling?

Answer: Yes. Treasure Health Grief Support counseling services are available to anyone who has experienced a loss, whether the loved one was in our care at the time or not.

Question: You talk a lot about “advance care planning,” and I want to do it.  Is there a cost? How do I start?

Answer: Treasure Health invites you to call us to learn more about advance care planning and “Five Wishes®” – an easy-to-use template written in simple language that helps you plan and communicate how you want to be cared for if you become seriously ill. It helps you express your desires in personal, spiritual, medical and legal matters and meets the legal requirements for an advance directive in 42 states, including Florida.

Question: Can you explain again how Treasure Coast Hospice and Treasure Health are related?

Answer: Treasure Coast Hospice along with Palliative Care, Pediatric Care, and Grief Support & Counseling, are all part of the Treasure Health family. Treasure Health is a community-based non-profit, just as Treasure Coast Hospice has been throughout its 35 years of service to Martin and St. Lucie counties. Treasure Health is more than hospice services; it’s an organization that offers a range of services to individuals facing serious or chronic health issues so that they can make their own choices about how much care they want, when and where. Treasure Health is dedicated to offering individuals an opportunity to make their own plans and direct their own care in keeping with their values and wishes throughout their life.

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A Message from Our CEO

Susan de Cuba

President and Chief Executive Officer

Few creatures inspire as much wonder as the hummingbird. Tiny, yet strong enough to migrate 500 miles across the Gulf of Mexico, this brilliant bird is the ultimate symbol of resilience. So it’s only fitting that we have incorporated a hummingbird into our new look and logo to symbolize our organization’s life-affirming mission.

Under the Treasure Coast Hospice name, we have grown our services beyond our cornerstone hospice program to include palliative care, grief support counseling and specialized pediatric care. To better reflect our expanded scope of community services, we have changed the name of our parent organization to Treasure Health, while our flagship hospice program will continue to be called Treasure Coast Hospice.

Hospice will always be the heart of our mission. The same outstanding care the community has known since 1982 will continue. The experience we’ve gained during the past 35 years translates well to other services that improve quality of life. Our full spectrum of support includes Treasure Coast Hospice, Treasure Health Palliative Care, Treasure Health Pediatric Care and Treasure Health Grief Support.

With all of our services, our goal is to empower patients and families with the knowledge and support they need to make every moment count.  Guiding our efforts is a caring community of health professionals, volunteers and donors. Like me, they believe that in all stages of illness, everyone deserves to experience the best possible quality of life.

With our comprehensive, compassionate approach to palliative care, hospice services and grief support, we are building communities that allow people to drive their own destinies for the highest quality of life in every health circumstance.

We are excited to embrace a fresh brand that helps us promote our life-affirming philosophy and look forward to having you join us as a trusted partner in supporting our community’s healthcare journey.

For more, see our spring newsletter
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Five Wishes ®

“Five Wishes ®” is an easy-to-use legal document written in everyday language to help you plan how you want to be cared for in case you become seriously ill. It is America’s most popular living will.

You decide: With more than 18 million copies in circulation, “Five Wishes ®” helps you express what you want in the areas that matter the most to you: personal, spiritual, medical and legal. It helps you describe what good care means to you, whether you are seriously ill or not, so your caregiver knows exactly what you want.

Gift to your family: “Five Wishes ®” can help start and guide family conversations in advance of serious illness, so completing it is a gift to your family, friends and also your doctor. It keeps them out of the difficult position of having to guess what kinds of treatment you want or don’t want.

Meets Florida law: “Five Wishes ®” meets the legal requirements for an advance directive in Florida and 41 other states. All you need to do is check a box, circle a direction, or write a few sentences. Once it is signed and witnessed, your “Five Wishes ®” becomes a legal document.

To learn more about “Five Wishes ®”or to schedule a presentation for your group or community, please email Craig Perry  in Martin County or Tracey Kinsley in St. Lucie County.